Harnessing Artificial Intelligence for Learning Effectiveness in the Banking Sector: The Mediating Roles of Technological Self-Efficacy and Learning Orientation

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Quantitative research reveals positive impact of AI on learning effectiveness in banking, highlighting self-efficacy and orientation mediation.

AI usage positively influences perceived learning effectiveness in banking workplaces, enhancing adaptability.
Technological self-efficacy and learning orientation significantly mediate the relationship between AI usage and learning outcomes.
Data collected from 348 managers across various banks informs the effectiveness of AI integration into learning processes.
The findings suggest that understanding psychological constructs can improve learning strategies in technology-driven sectors.

Iftikhar et al. (2025) studied this question.

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Quantitative research reveals positive impact of AI on learning effectiveness in banking, highlighting self-efficacy and orientation mediation.