September 10, 2025

Literature Study on the Impact of Digital Transformation on Company Performance

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Literature review reveals digital transformation positively influences company performance, enhancing efficiency and satisfaction.

Digital transformation significantly improves company performance, enhancing financial outcomes and customer satisfaction.
Improvements in performance are evidenced by increased revenue and operational efficiency from digital processes.
Analysis through a literature review across multiple journals evaluates the impact of digital transformation on businesses.
Results imply a widespread benefit across diverse sectors including MSMEs and state-owned enterprises.

Susanto et al. (2024) studied this question.

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