September 10, 2025Applied SciencesOpen Access

Research on MaaS Usage Intention and Influence Mechanism

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Discussion

Structural equation model reveals key factors affecting MaaS usage intention, indicating roles of social influence and privacy concerns.

Social influence and ease of use significantly enhance MaaS adoption, while privacy concerns act as a barrier.
Freelancers weaken the positive impact of perceived usefulness and social influence on user intentions toward MaaS.
Service similarity varies in its effects, notably between single-mode and multimodal commuters.
This research offers a solid theoretical foundation for sustainable urban transportation systems and user segmentation.

Guo et al. (2025) studied this question.

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