September 10, 2025JAMA Network OpenOpen Access

Hospital Security Team Involvement in Emergency Mental Health Care of Patients

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Hospital security contributed to safety in the emergency department, highlighting a crucial support role.
Security was involved in 73.1% of cases with 9288 encounters reported, averaging 12.7 per day.
This qualitative study utilized a secondary analysis of security presence and calls affecting mental health care.
Findings indicate the need for improved documentation of de-escalation techniques to address care plan disagreements.

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Qualitative analysis of hospital security involvement shows impact on patient safety and care documentation.

Southerland et al. (2025) studied this question.

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