September 10, 2025Community EmpowermentOpen Access

Empowering Indonesian MSMEs: Bridging the digital divide through e-commerce

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Community service initiative enhanced public awareness on digital transformation for MSMEs, suggesting mentorship and policy support.

An 80% increase in public awareness was observed regarding the digital transformation of MSMEs.
Participants' attitudes positively shifted towards utilizing technology, indicating successful outreach efforts.
The initiative involved a national webinar titled 'Forum Digitalk,' highlighting engagement through digital platforms.
Recommendations include advanced training and government policies to support ongoing technology integration for MSMEs.

Feliks Prasepta Sejahtera Surbakti (2025) studied this question.

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