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September 10, 2025International Journal of Health and Medicine

Evaluation of Outpatient Electronic Medical Record User Satisfaction Using the EUCS Model at Sultan Fatah Regional Hospital Indonesia

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Authors

AAAinurrizah AinurrizahWWWahyu Wijaya Widiyanto

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Overview

Qualitative analysis assessed user satisfaction with EMR among health personnel, highlighting key usability issues.

Key Points

  • User satisfaction with electronic medical records was significantly impacted by data accuracy and interface usability.
  • The assessment utilized the EUCS model, focusing on dimensions like content, accuracy, and timeliness.
  • Interviews and document analysis from 21 health personnel identified critical issues affecting EMR effectiveness.
  • Results suggest improved data integration and user training are essential for enhancing outpatient healthcare delivery.

Cite This Study

Ainurrizah et al. (2025) studied this question.

synapsesocial.com/papers/68c241acb210217d647a007dhttps://doi.org/10.62951/ijhm.v2i3.455
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  2. 2Analysis of the Success of Outpatient Electronic Medical Records Implementation at Simpangan Hospital, Depok, in 20242025
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  4. 4Evaluation of the Use of Electronic Medical Records in Improving the Quality of Outpatient Services at the KarangPloso Health Center2025
  5. 5User Satisfaction in Public Sector Digital Transformation: A Critical EUCS Analysis of the E-Kinerja Application in Indragiri Hilir Regency2025