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September 10, 2025International Journal of Management and Organizational Research

Cyber Resilience and its Impact on Improving the Quality of Digital Financial Services: An Applied Study at the Jordanian National Cyber Security Center

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Authors

AFAli Fenjan

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Overview

Applied study highlights cyber resilience's impact on service reliability and customer satisfaction at a key cybersecurity center.

Key Points

  • Proactive cyber resilience measures improve service reliability, client satisfaction, and operational performance.
  • Key findings show that effective frameworks significantly mitigate risks in digital financial transactions.
  • This study utilizes both qualitative and quantitative approaches to assess strategies implemented at the center.
  • The research emphasizes strengthening collaborations and investing in technology to enhance service quality.

Cite This Study

Ali Fenjan (2025) studied this question.

synapsesocial.com/papers/68c2416eb210217d6479e876https://doi.org/10.54660/ijmor.2025.4.1.143-150
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