Qualitative analysis shows leadership style boosts employee engagement in a manufacturing firm, implying productivity benefits.
This research examined the influence of employee engagement on productivity at Varun Beverages, a prominent manufacturing company located in Lusaka, Zambia. Based on interpretivist philosophy, the study gathers insights from comprehensive interviews and focus group discussions held with employees from different departments.The study employed a qualitative methods approach. A descriptive sequential research design was implemented for this research.An in-depth explanation is presented in this qualitative study of the phenomenon under review and related literatures on employee engagement and its effect on employee productivity in the manufacturing industry, this study specifically considers Varun Beverages Limited Lusaka.A descriptive sequential research design was implemented for this research. Data collection involved 22 respondents using a self-administered interview guide. The data underwent thematic analysis to extract codes and prevalent themes. The coding resulted in categories that encompassed work culture, leadership style, employee development, and employee recognition.The research results reveal that the leadership style practiced by management has a considerable influence on employee motivation and engagement; most employees acknowledge the significance of leadership style, while a minority may view other factors as more important.Recommendation include recognition programs, conducive office layout, implement employee development programs and leaders should foster open communication and feedback on employee performance.
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Mpweto et al. (2025) studied this question.