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September 10, 2025REAL in Nursing JournalOpen Access

Mother’s Satisfaction with Midwifery Services at Martubung Community Health Center, Indonesia: A Cross Sectional Study

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Authors

YTYenni Gustiani TariganIPIvan Elisabeth Purba

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Overview

Cross sectional study identifies key factors affecting mother's satisfaction with midwifery services in Indonesia, suggesting important improvements.

Key Points

  • Significant relationships exist between mother's satisfaction and various service attributes including reliability and empathy.
  • Among the factors, reliability was identified as the most crucial contributor, impacting 97% of mothers' satisfaction.
  • Demographic factors and satisfaction questionnaires were utilized to analyze the experiences of 145 mothers at the health center.
  • Enhancements in mobile health services and midwifery training are essential for improving maternal health outcomes.

Cite This Study

Tarigan et al. (2025) studied this question.

synapsesocial.com/papers/68c2409bb210217d6479b241https://doi.org/10.32883/rnj.v8i2.3457
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  1. 1Postpartum Mothers’ Views on Health Services in Reducing Maternal Mortality: Insights from South Konawe, Southeast Sulawesi, Indonesia2025
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  3. 3The experience of pregnant women in accessing maternal care during pregnancy: a qualitative study2024
  4. 4Education, Parity, and Health Worker Support Associations to Postpartum Care in Indonesian Context2025
  5. 5Assessment of Women’s Satisfaction During Childbirth in a Tertiary Care Hospital in Central India2025