Optimizing India’s Goods and Services Tax Efficiency: A Thematic ‎Analysis of GST Practitioners' Insights

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Qualitative analysis identifies compliance complexity and technology issues in GST, suggesting strategies for improvement.

Significant challenges in GST include compliance complexity and technological inefficiencies, impacting effectiveness.
Key issues identified are frequent policy updates and disparities in input tax credit affecting GST operations.
A qualitative thematic analysis using NVivo software emphasizes the need for AI-enhanced compliance automation.
The findings highlight the importance of digitalization and effective dispute settlement to bolster GST administration.

Menede et al. (2025) studied this question.

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