Systematic assessment reveals overlaps in health information service usage and hospitalizations in underserved communities, suggesting enhanced outreach strategies.
Key Points
Health information service usage significantly aligns with reasons for hospitalizations across various zip codes.
The analysis of 2022 de-identified data identified five top zip codes utilizing health services, including 37920 and 37918.
Collaboration with the hospital allowed for targeted outreach in areas showing high overlap of health information requests and emergency visits.
Enhanced visibility of library services is anticipated to increase utilization within the community, benefiting both the library and local hospital.