September 10, 2025

Digital Transformation and Its Effects on Citizen Engagement: A Case Study of DGASPC 5 and Sector 5 Residents

View Full Paper

Ask AI

Bookmark

Authors

Discussion

Case study reveals digitization improves citizen engagement in public institutions, suggesting areas for further enhancement.

Digitization has improved the interaction between DGASPC Sector 5 and its citizens, enhancing engagement.
Key findings reveal that adoption of digital tools increased citizen satisfaction and improved communication.
Assessment of communication technology’s role in public institutions determines the degree of resident satisfaction.
This research highlights the importance of ongoing improvements to digital systems in ensuring effective public engagement.

Neagoe et al. (2025) studied this question.

View Full Paper

Ask AI

Bookmark