Qualitative research explores how the Erasmus programme enhances intercultural communicative competence, indicating key skills and awareness.
Intercultural communicative competence (ICC) has become one of the most important competences in today’s world that is becoming increasingly intertwined at all levels and in all its segments. Within the educational system, the ICC is recognized as a key competence. In the theoretical part of the paper, ICC models are examined with the aim to identify variables that contribute to its strenghtening. Bennett’s Developmental Model served as a basis for this research. This study aims at getting insight into Erasmus students’ experiences with intercultural communication. A qualitative methodology was employed, and data were analysed using thematic analysis. The results show that all respondents, through the Erasmus programme experience, enhanced their knowledge, skills and awareness related to intercultural communication. Important competences identified for intercultural communication include skills of efficient nonverbal communication, active listening, question-asking, participation in common activities, use of technology and humour. The results of this research show that Erasmus experience helps develop ICC skills, awareness of one’s own culture, self-confidence and life skills.
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Primorac et al. (2025) studied this question.
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