Evaluation of customer satisfaction and service quality using SERVQUAL model: the case of fast-food restaurants in Iraq

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

1. 1Service quality and customer satisfaction using SERVQUAL Model: restaurant industry in Malaysia2025 · 3 citations
2. 2Does Digitalization Create Customer Loyalty? An Applied Study Using the SERVQUAL Model to Measure the Impact of Banking Digitalization on Customer Satisfaction and Loyalty in Iraqi Banks2025 · 1 citations
3. 3From Order to Satisfaction: Examining Food, Service, and Value Drivers of Customer Satisfaction in the Fast-Food Industry2025
4. 4Assessment of service quality in a la carte restaurants within the mega city of Istanbul: A mystery shoppers’ study2025
5. 5Customer Satisfaction on e-SERVQUAL in Islamic Online Banking Services2017