Evaluating information access and usability of a university website: a mixed-method study on students, experts and authority

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Mixed-method study assesses usability and information access in a university website, suggesting improvements for user satisfaction.

Usability assessments revealed medium-level satisfaction among students based on age and visit frequency.
Quantitative data derived from 339 students using a questionnaire and qualitative insights from interviews with experts.
Experts highlighted navigation challenges, color issues, and technical problems affecting website usability.
Ongoing feedback and iterative testing are crucial for improving user experience on the university website.

Md. Atikuzzaman (2025) studied this question.

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