Innovating Inactive Records Management for Local Bureaucratic Reform: A case study of Kiaracondong sub-district

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Discussion

Case study identifies systemic challenges in records management in a sub-district, highlighting opportunities for bureaucratic reform.

Ineffective management of inactive public records causes inefficiency and data vulnerability.
The analysis revealed manual and fragmented archival practices, leading to systemic challenges in local governance.
Qualitative descriptive approach utilized interviews, observations, and document analysis over five months.
The findings suggest low-cost interventions and staff training to improve records management and support bureaucratic reform.

Ariffin et al. (2025) studied this question.

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