Qualitative analysis reveals students struggle with social anxiety and technological barriers in online learning.
Key Points
Students faced significant challenges in developing oral communication skills during virtual classes, including social anxiety and limited engagement.
Thematic analysis identified key areas such as social presence and technological barriers affecting students' experiences in communication.
An observational design employing one-on-one virtual interviews was used to gather student perspectives during the 2021-2022 academic year.
The findings suggest the need for pedagogical interventions like enhancing social presence and improving ICT infrastructure to foster better communication.