The impact of artificial intelligence capability, organisational creativity and knowledge sharing on organisational performance: experience from the South Asian IT sector

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Quantitative study reveals AI capability enhances organizational performance, highlighting creativity's mediating role.

AI capability significantly drives organisational performance directly and via organisational creativity.
Knowledge-sharing competency did not significantly moderate the relationship between AI capability and creativity.
Data collected from 292 IT employees in Sri Lanka using a survey method and structural equation modelling.
Findings extend contextual knowledge about the South Asian IT sector, laying groundwork for future research.

Jayarathne et al. (2025) studied this question.

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