September 10, 2025PERSPEKTIFOpen Access

Evaluation of the SIBISA Application System in Population Administration Services at the Medan City Disdukcapil

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SIBISA application enhances service access but faces challenges in user satisfaction.
The evaluation identifies limited infrastructure and low digital literacy as key obstacles.
Qualitative descriptive approach included interviews, observations, and documentation techniques.
Technical capacity building is crucial for improving public services and digital inclusion.

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Implication

Qualitative analysis reveals obstacles in SIBISA application performance in Medan's population administration, highlighting digital literacy and data integration issues.

Cite This Study

Sihombing et al. (2025) studied this question.

synapsesocial.com/papers/68c23c20b210217d64787994 https://doi.org/10.31289/perspektif.v14i3.14816

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Implication

Qualitative analysis reveals obstacles in SIBISA application performance in Medan's population administration, highlighting digital literacy and data integration issues.

Evaluation of the SIBISA Application System in Population Administration Services at the Medan City Disdukcapil

Key Points

Discussion

Implication

Cite This Study

Evaluation of the SIBISA Application System in Population Administration Services at the Medan City Disdukcapil

Key Points

Discussion

Implication

Cite This Study