The article examines cultural intelligence's impact on conflict management in cross-cultural settings, suggesting improved communication styles and team dynamics.
Key Points
Effective conflict management enhances productivity in international organisations by addressing cultural differences.
The study emphasizes that cultural intelligence significantly influences communication styles and approaches to conflict resolution.
By fostering an inclusive culture, organisations can minimize misunderstandings and leverage cultural diversity's benefits.
Roles of expatriates and local managers are crucial for maintaining stability within cross-cultural teams.