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September 5, 2025BMC Emergency MedicineOpen Access

Performance of ChatGPT, Gemini and DeepSeek for non-critical triage support using real-world conversations in emergency department

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Authors

SLSukyo LeeSJSumin JungJPJong Park

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Overview

Observational analysis evaluates triage accuracy in the emergency department using large language models, indicating a promising future for AI support.

Key Points

  • Gemini 2.5 flash achieved the highest triage accuracy at 73.8%, demonstrating strong potential for AI in emergency care.
  • A total of 1,057 triage conversations were analyzed, revealing significant variations in model performance across different LLMs.
  • Using both zero-shot and few-shot prompting improved outcomes, highlighting the flexibility and adaptability of LLMs in clinical situations.
  • The findings support the integration of LLMs for non-critical triage, benefiting patient care in diverse clinical environments.

Cite This Study

Lee et al. (2025) studied this question.

synapsesocial.com/papers/68c239e5b210217d6477dbechttps://doi.org/10.1186/s12873-025-01337-2
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