Impact of Employees' Corporate Social Responsibility Perceptions on Work Engagement and Organizational Citizenship Behavior: Case of Tunisian Companies

Corporate social responsibility (CSR) has become increasingly crucial to a company's success. In fact, it was considered as the most important motive for ensuring sustainable development and engaging in responsible corporate behavior. Moreover, CSR is an practice that contribute actively and voluntarily to the improvement of the positive attitudes and behavior for employees. That’s why; it is relevant to examine the relationship between CSR perceptions, work engagement and OCB. The first objective of the present paper is to study three direct relationships: The first relation is between CSR perceptions and work engagement. The second direct relation is between work engagement and employee OCB. The Third direct relation is between CSR perceptions and employee OCB. The second objective is to analyze the relationship between CSR perceptions and employee OCB through the mediation of work engagement. Finally, we will compare the results and identify the significant and strongest links useful for practice. The quantitative approach is adopted upon which 200 valid questionnaires are analyzed using the SPSS with AMOS to test the relationships between the variables. The results show that CSR perceptions has a positive and significant effect on work engagement. Results also show that CSR perceptions and work engagement have not an impact on employee OCB. Added to that, the empirical analysis has shown that work engagement has no mediating effect on CSR perceptions and employee OCB. Certainly, these results have several implications both on the empirical and theoretical sides.