Moderation of organizational commitment on government agency performance accountability through human resource competence and job tension at the public works and spatial planning office of serang regency
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Key Points
Human resource competence positively impacts government agency performance accountability, enhancing service quality.
Job tension has a negative effect on government agency performance accountability, emphasizing the need for employee support.
Organizational commitment can mitigate job tension's adverse effects and strengthen overall accountability performance.
Structural equation modeling was utilized for data analysis, based on insights from 66 respondents, revealing key relationships.
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Implication
Quantitative analysis demonstrates the role of human resource competence and job tension in accountability improvements.