Evaluation of Health Information Management students’ internship program: A mixed methods study

Internship programs are essential for bridging the gap between theoretical education and practical application. They equip students with the practical skills, relevant knowledge, and professional networks necessary for career success. This study explores the experiences of Health Information Management (HIM) stakeholders, including faculty, interns, and hospital supervisors in Ghana. The study was conducted across ten hospitals in six of Ghana's sixteen administrative regions between 18th July and 30th August 2024. A concurrent mixed methods design incorporating qualitative (In-depth interviews) and quantitative (survey) was used. Kolb's Experiential Learning Theory provided the conceptual framework to interpret how interns learn through real-world engagement. Seventy-nine HIM students participated in the quantitative survey. Of the interns surveyed, 96.2 % (n = 76) reported that site supervisors could readily address their questions and provide guidance. A similar percentage reported gaining new knowledge, with most interns noting significant improvement in teamwork skills. Unadjusted regression analysis identified key factors influencing overall satisfaction, highlighting opportunities to demonstrate initiatives beyond basic requirements, perceptions of enhanced employment prospects, and contributing to meaningful outcomes. Qualitative data from in-depth interviews revealed challenges like non-adherence to logbook modules and inadequate supervision. Despite these issues, the presence of interns was perceived as a benefit to the facilities, as they were seen to enhance staff capacity. This study highlights the critical role internships play in professional development, while also drawing attention to key challenges such as non-adherence to logbook requirements, limited financial support, and program durations. Recommendations for improving the internship experience include ensuring consistent and effective supervision, extending the program durations, adhering to logbook modules, and providing financial assistance to support interns.