Analysis of The Effectiveness of Cloud-Based Operations Management in Digital SMES

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Cloud-based operations management enhances operational efficiency and flexibility for digital MSMEs, leading to faster customer response.
The analysis revealed that the implementation of cloud technology allowed for greater data transparency across operational activities.
Qualitative case studies involved in-depth interviews and observations of MSMEs using cloud systems for management purposes.
Sustainable strategies for training and digital literacy are essential for overcoming challenges related to cloud system dependence and internet stability.

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Qualitative analysis shows cloud technology improves operational efficiency in MSMEs, suggesting stronger adaptability to market changes.

Febriana et al. (2025) studied this question.

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