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August 11, 2025

Patient Satisfaction and its Influencing Factors: Results from a survey in inpatient department in a tertiary hospital setting in China

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Authors

CXChunfei XuXXXinpeng XuYSYanfang Su

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Overview

Survey assesses patient satisfaction in a tertiary hospital, highlighting factors like medical technology and communication.

Key Points

  • Inpatient satisfaction averaged 4.49, with highest scores in medical technology and lowest in medical cost.
  • Analysis revealed significant links between payment methods and overall patient satisfaction, indicating areas for improvement.
  • Ordered logistic regression showed satisfaction improved with better scores in healthcare service quality dimensions.
  • Optimizing doctor-patient communication and improving facilities may enhance overall inpatient satisfaction.

Cite This Study

Xu et al. (2025) studied this question.

synapsesocial.com/papers/68c2354db210217d6476fa47https://doi.org/10.21203/rs.3.rs-7055229/v1
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