Challenges and Solutions to Building Family-Staff Relationships in the NICU: A Qualitative Study

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Qualitative analysis identifies challenges in family-staff relationships at a NICU, suggesting solutions to enhance teamwork and care.

Role-specific challenges, such as stigma in social work and limited time, strain family-staff relationships in the NICU.
Staff identified parental anxiety and decision-making as key factors affecting dynamics with families.
Focus groups facilitated a thematic analysis, revealing the need for improved interprofessional communication.
Structural changes, including psych-social resources and team meetings, may enhance family-centered care in NICUs.

Guttmann et al. (2025) studied this question.

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