Observational analysis reveals equivalent outcomes in telehealth and in-person psychotherapy, highlighting different client characteristics and service utilization patterns.
Key Points
Telehealth clients were more likely to identify as Hispanic/Latinx and bisexual, suggesting varying demographics compared to in-person clients.
Both telehealth and in-person psychotherapy reported similar symptom severity at treatment start, ensuring comparable initial conditions for both modalities.
Analysis included 22,710 clients from 72 universities from 2021 to 2023, examining demographic factors and appointment trends between telehealth and in-person services.
The study suggests the need for equitable policies to support access to both telehealth and in-person treatment options.