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July 1, 2025IOSR Journal of Humanities and Social Science

Leadership Support For Disability Participation-Inclusion And Service-Delivery In Level-Six Hospitals In Kenya

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Authors

CMChristine Mwikali MuseePKPaul KariukiMNMagdalene Ndeto

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Overview

Cross-sectional analysis reveals leadership support enhances disability participation and service-delivery in hospitals, suggesting improved outcomes.

Key Points

  • Service-delivery from employees with disability was rated at 80%, with supervisors' satisfaction at 86% higher than those without disabilities.
  • The analysis indicated that leadership support accounts for a 42.3% change in service-delivery metrics, showing its critical role.
  • Data gathered from 211 employees with disability and 196 supervisors used Likert-scale questionnaires and observation for comprehensive insights.
  • Findings imply that fostering inclusion positively influences service-delivery, necessitating further support for employees with disabilities.

Cite This Study

Musee et al. (2025) studied this question.

synapsesocial.com/papers/68af7c947567bf4f94ff411bhttps://doi.org/10.9790/0837-3007074859
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