Technological Interventions in the Emergency Departments to Enhance Safety and Care Experiences of Mental and Behavioral Health Patients and Staff

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Discussion

Review of technological interventions enhanced MBH safety and care experiences in EDs, indicating improved patient access and communication.

Improved identification of mental and behavioral health conditions enhances patient care safety and experiences.
Telepsychiatry significantly improves patient access to mental health support, especially for young adults.
Standardized documentation and alerts foster better communication between staff and patients in emergency departments.
Further research is essential to increase the acceptability and adoption of crisis management interventions and reduce documentation workload.

Bhosekar et al. (2025) studied this question.

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Review of technological interventions enhanced MBH safety and care experiences in EDs, indicating improved patient access and communication.