July 1, 2025BMJ Open QualityOpen Access

Evaluation of patient satisfaction after primary care system interventions: a follow-up study

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Discussion

Serial cross-sectional study shows changes in patient satisfaction in primary care settings, indicating disparities based on funding continuity.

Patient satisfaction increased significantly at the urban site, suggesting lasting impacts of system improvements despite funding cuts.
At the rural site, satisfaction decreased in four items related to handling and perception over three years post-implementation.
In the remote site, eight items showed significant declines, particularly in healthcare availability and service efficiency by year three.
Findings highlight the importance of sustainable funding for maintaining improvements in patient satisfaction in underserved regions.

Fabian et al. (2025) studied this question.

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July 1, 2025BMJ Open QualityOpen Access

View Full Paper

Ask AI

Bookmark

Authors

Serial cross-sectional study shows changes in patient satisfaction in primary care settings, indicating disparities based on funding continuity.

Patient satisfaction increased significantly at the urban site, suggesting lasting impacts of system improvements despite funding cuts.
At the rural site, satisfaction decreased in four items related to handling and perception over three years post-implementation.
In the remote site, eight items showed significant declines, particularly in healthcare availability and service efficiency by year three.
Findings highlight the importance of sustainable funding for maintaining improvements in patient satisfaction in underserved regions.

Fabian et al. (2025) studied this question.

View Full Paper

Ask AI

Bookmark