July 1, 2025SAGE Open MedicineOpen Access

Perceptions of organizational effectiveness in public hospitals: Insights from frontline healthcare workers in Ghana

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Substantial gaps exist between perceived current effectiveness and ideal expectations among healthcare workers, stressing the need for reform.
With a mean effectiveness score of 2.75 versus an ideal score of 5.20, significant improvements are necessary for better healthcare delivery.
A cross-sectional study was conducted with 477 healthcare workers across four public hospitals using a validated WHO questionnaire.
The findings point to critical areas for improvement including conflict management, staff development, and fostering a learning culture.

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Cross-sectional study reveals significant effectiveness gaps in public hospitals, indicating urgent reforms for healthcare delivery in Ghana.

Kumah et al. (2025) studied this question.

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Cross-sectional study reveals significant effectiveness gaps in public hospitals, indicating urgent reforms for healthcare delivery in Ghana.