Novel project improves on-call communication experience in healthcare teams, suggesting a systems approach can enhance team functioning.
Key Points
Improvement in the on-call communication experience was observed, showing a 13% enhancement in team effectiveness after the action series.
The project involved six multidisciplinary teams from seven specialties over a five-month period, focusing on asynchronous action strategies.
A systems approach was utilized to address complex communication challenges among healthcare professionals, emphasizing interdisciplinary collaboration.
Low-touch methodologies proved effective in enhancing team functioning without requiring extensive structured training in quality improvement.