August 19, 2025BMJ LeaderOpen Access

Leveraging local knowledge for crisis management: a practice-based approach to managing uncertainty in healthcare during COVID-19

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Frontline healthcare professionals developed new mechanisms that enhanced local knowledge, driving effective crisis responses.
The study identified three types of spaces—reflective, experimental, and translational—that facilitated knowledge development.
Data was collected through virtual interviews and operational records over six months at a COVID-19 hospital in Montreal.
Integration of local knowledge suggests significant improvements for ongoing crisis management practices.

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Case study shows crisis management improved through local knowledge in healthcare professionals, highlighting adaptive processes.

Dionne et al. (2025) studied this question.

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