“Trust, Responsibility, and Making a Difference”: Qualitative Insights into Why First-Line Managers in Healthcare Remain in Their Role

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Qualitative insights reveal how support and autonomy enhance commitment among first-line managers in healthcare organizations.

First-line managers remain motivated and committed by developing confidence and finding meaning in their roles, enhancing patient care.
Data from 20 interviews highlighted the importance of support and role clarity, significantly influencing managers' intentions to stay.
Qualitative content analysis revealed themes related to trust, responsibility, and the impact of autonomy on job satisfaction and engagement.
Fostering supportive work environments may strengthen the retention of first-line managers, crucial for operational stability in healthcare.

Svanström et al. (2025) studied this question.

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