Medical Social Workers in Hospitals: Burnout and Secondary Trauma During the COVID-19 Pandemic

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Survey reveals high emotional exhaustion and depersonalization in medical social workers due to COVID-19, suggesting need for resiliency programs.

High levels of emotional exhaustion and moderate depersonalization were reported by medical social workers during COVID-19.
Regression analyses indicated hyperarousal significantly predicted emotional exhaustion in social workers.
The analysis involved a multiracial sample of 163 medical social workers across four hospital settings feeling significant stress.
Implementing resiliency programs could help reduce secondary traumatic stress and improve well-being of social workers.

Olson et al. (2025) studied this question.

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Survey reveals high emotional exhaustion and depersonalization in medical social workers due to COVID-19, suggesting need for resiliency programs.