Achieving Better Integrated Care Outcomes through Collaborative Commissioning: Learnings from Western Sydney (New South Wales, Australia)

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Collaborative commissioning improves integrated care outcomes in Western Sydney, suggesting key policy impacts.

Value-Based Urgent Care reduced non-life-threatening emergency department visits, enhancing community awareness and care access.
Patient Centred Medical Homes support data-driven practice for continuous improvement, involving ~300 family practices.
Collaborative governance influenced national policy directions, promoting the establishment of urgent care clinics across Australia.
The Cardiology in Community model improved atrial fibrillation management and patient transition between care settings.

Ray Messom (2025) studied this question.

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