July 1, 2025

Digitalization of tax administration processes in the Republic of Moldova: efficiency, transparency, and the adaptation of tax authorities to the challenges of the digital economy

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Analysis reveals digitalization improves efficiency and transparency in Moldova's tax administration, suggesting AI and blockchain integration.

Digitalization increases efficiency in tax processes, while improving taxpayer transparency and interactions.
Implemented tools like eDeclaration and e-Invoice have simplified tax administration, with transparency as a key benefit.
Challenges include unequal technology access, low digital skills, and cybersecurity risks that hinder adoption.
Emerging technologies like artificial intelligence and blockchain have the potential to enhance tax collection efficiency and reduce fraud.

Bulgac et al. (2025) studied this question.

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Analysis reveals digitalization improves efficiency and transparency in Moldova's tax administration, suggesting AI and blockchain integration.