Exploratory mixed-methods study reveals a knowledge management model enhances business performance in Iranian knowledge-based enterprises, suggesting new competitive strategies.
Key Points
Implementing a knowledge management model significantly enhances business performance in knowledge-based enterprises, particularly in Iran.
Qualitative interviews with 21 managers and quantitative data from 140 experts validated the model using Partial Least Squares analysis.
The model emphasizes improving knowledge repositories, streamlining processes, and strengthening competitive capabilities to foster growth.
More robust knowledge management infrastructures are essential for enterprise success, highlighting the importance of leadership and a knowledge-oriented culture.