Impact of the National Health Insurance Authority-Health Maintenance Organisation Authorisation code system on the knowledge, attitude, and practice related to hypertension among National Health Insurance Authority-enrolled outpatients in a tertiary hospital, Federal Capital Territory

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Cross-sectional analysis reveals NHIA-HMO Code influences attitudes and practices among hypertensive patients, suggesting systemic challenges remain.

The NHIA-HMO pharmacy authorization code significantly improves patient attitudes and practices but not knowledge about hypertension, highlighting critical gaps.
Correlation analysis indicated a strong relationship between the code system and attitude change (r = 0.227, p < 0.001), while knowledge remained unaffected (r = -0.023, p = 0.336).
Cross-sectional study involved 345 hypertensive outpatients at a tertiary hospital, employing both quantitative and qualitative methods for comprehensive insights.
Bureaucratic delays and challenges, such as difficulty obtaining codes and lack of communication, limit the effectiveness of the NHIA-HMO coding system.

Aniche et al. (2025) studied this question.

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Cross-sectional analysis reveals NHIA-HMO Code influences attitudes and practices among hypertensive patients, suggesting systemic challenges remain.