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July 30, 2025Jurnal Ilmiah Multidisiplin

Human Resource Management as a Strategic Driver of Digital Banking Transformation in the Open Banking Era: Evidence from Emerging Markets

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Authors

FBFaisal Hasbullah Batubara

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Overview

Mixed-methods analysis shows HRM strategies enhance digital banking success in emerging markets, indicating crucial alignment with open banking.

Key Points

  • Positive correlation exists between digital skill readiness and API-enabled service efficiency, driving better outcomes.
  • Survey data from 120 banking professionals reveals significant HRM influence on digital banking adoption success rates.
  • Qualitative insights underline the need for cultural transformation to tackle resistance during digital transitions.
  • Study addresses both technological and human capital challenges posed by open banking in emerging markets.

Cite This Study

Faisal Hasbullah Batubara (2025) studied this question.

synapsesocial.com/papers/68af2974cf1dd9ea359e2dfdhttps://doi.org/10.56127/jukim.v4i04.2247
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