Evaluating generative artificial intelligence adoption in management education using AI–human augmentation and expectation confirmation theory

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Qualitative analysis of GAI's impact on learning and engagement in management education, highlighting ethical concerns.

Generative artificial intelligence significantly enhances learning outcomes like productivity and engagement in management education.
Students from three business schools noted improvements in tutorial assistance and communication, while raising concerns about data privacy and ethics.
Thematic content analysis from interviews with 34 students and 16 faculty provided insights into GAI's role in business education.
The findings emphasize the need for clear policies and training frameworks to mitigate risks associated with GAI in educational settings.

Kumar et al. (2025) studied this question.

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