An Investigation on Workplace Violence in an Infectious Disease Hospital: A Mixed-Methods Study from the Perspectives of Healthcare Workers and Patients
Mixed-methods research reveals high rates of workplace violence in healthcare settings, indicating urgent safety improvements are needed.
Key Points
Psychological violence is significantly more common than physical violence, highlighting an urgent workplace safety issue for healthcare workers.
Approximately 34.1% of HCWs reported experiencing psychological violence, with outpatient departments showing the highest risk at 44.1%.
This mixed-methods study utilized both surveys and interviews to derive a comprehensive understanding of workplace violence in healthcare settings.
The findings suggest implementing standardized communication and enhanced security protocols to address systemic triggers and mitigate workplace violence.