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August 6, 2025

Study protocol: A Chat-Based Decision Support System for a Maternal Health Journey in Assam, India (Preprint)

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Authors

AMAshita MunjralSRSwapnil RawatCWCharlotte Warren

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Overview

Protocol assesses chatbot's effectiveness in improving maternal health access and service uptake, indicating digital health's potential impact in resource-limited settings.

Key Points

  • The e-SAATHI chatbot aims to increase maternal health service uptake among women in Assam, targeting ANC and PNC visits.
  • Pilot testing will begin within three months, involving co-design with health providers and engaging 300 healthcare professionals.
  • Data collection will include qualitative and quantitative methods to evaluate maternal health indicators and user experiences.
  • The approach focuses on scalability, addressing barriers like digital literacy and connectivity to improve maternal health outcomes.

Cite This Study

Munjral et al. (2025) studied this question.

synapsesocial.com/papers/689a0f99e6551bb0af8d15e7https://doi.org/10.2196/preprints.81873
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