Organizational communication in change management: A narrative review

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Discussion

Narrative review identifies challenges and benefits of organizational communication in change management, emphasizing new strategies.

Core finding reveals organizational communication is vital for effective change management.
Thematic analysis of 52 studies highlights trends like digital tools and storytelling in communication.
Challenges include resistance to change and information overload, impacting message delivery.
Significant benefits include improved decision-making and stakeholder alignment in organizations.

Taruchaín-Pozo et al. (2025) studied this question.

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