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August 5, 2025Journal of Social Science (JoSS)

Analysis Of Government Goods/Services Procurement Services At Regional Implementation Unit Iv, Bureau Of Procurement And State Property Management Services (BLPPBMN), Ministry Of Transportation

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Authors

IWI Nyoman Adi WiratamaISI Made SudiarkajayaIKI Gde Surya Kurniawan

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Overview

Qualitative study analyzes service quality and efficiency in public procurement, indicating transparency challenges remain.

Key Points

  • The analysis focuses on public procurement services at the Bureau of Procurement and State-Owned Goods Management.
  • Despite implementing an e-procurement system, challenges like process delays and technical issues persist.
  • Service quality was rated adequate, but improvements are needed in responsiveness and communication clarity.
  • Recommendations include enhancing human resource training and optimizing the e-procurement system for better outcomes.

Cite This Study

Wiratama et al. (2025) studied this question.

synapsesocial.com/papers/689521de9f4f1c896c427d54https://doi.org/10.57185/joss.v4i8.487
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